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Set up with your phone and the QR code

How the TV’s QR code works, how long it lasts and how to help someone in another home.

How it works

The TV shows a QR code and a short code. Opening it on a phone leads to a MetroMedia page, with nothing to install and no account to create, that shows which TV will receive the playlist.

Step by step

  1. On the TV, open Settings → Sources → Add source.
  2. On the phone, open the camera and point it at the QR code. Or open the address shown on the TV and type the code.
  3. Check that the TV shown is yours.
  4. Paste the playlist and send it. The TV’s answer shows up on the phone.

Helping someone from afar

Ask for a photo of the TV screen with the QR code. The QR code lasts 24 hours and only works for that TV. Once the playlist arrives, the QR code stops working.

Your phone as a remote

In Settings → Phone, the TV shows another QR code. With it, your phone becomes a remote control and a keyboard for faster typing, while the app is open on the TV.

Contact support

Send an email with your TV ID (Settings → License). With it, we know which TV and app version it is without asking for any of your data.

Email support