1. What MetroMedia is
MetroMedia is a media player for Smart TVs, like VLC. It plays the media you add to it yourself (M3U playlists, program guides and servers with a username and password) and organizes it into channels, movies and series.
MetroMedia does not provide, sell, recommend or host anyone’s content. The only content that comes from us is the MetroMedia Free catalog, with works in the public domain or that we have the right to show.
2. Acceptance
By installing or using MetroMedia, you agree to these terms and to the Privacy policy. If you do not agree, do not use the app.
The app is for general audiences. Anyone under 18 should use it with a parent or guardian, who can create a kids profile.
3. The two areas of the app
- MetroMedia Free: our catalog, free for everyone and with no ads.
- My media: the media you add. It needs a MetroMedia License on that TV.
4. Your account and your TV
The account is created by the TV on first use, with no sign-up. Each TV has a short code, the TV ID, shown in Settings and used by support.
You are responsible for what happens on the TVs in your account.
5. Your media is your responsibility
Only use media in MetroMedia that you have the right to access and play. Whoever provides the media and whoever adds it to the app is responsible for it.
The address and password of your playlist are stored encrypted on the TV itself. We cannot see either of them, so we do not check or control what your playlist contains.
Using MetroMedia to infringe copyright or anyone else’s rights is forbidden.
6. The MetroMedia License
- The license unlocks My media on one TV for 365 days. It gives access to no content at all: it only lets the app play your media.
- The year starts the first time the license goes onto a TV and runs without stopping, even if the license leaves the TV or moves to another one.
- A license bought on our website covers 1 to 4 TVs in the same account, according to the purchase. A license given by a provider covers 1 TV.
- Moving the license to another TV (the TV broke, you bought a new one) can be done up to 3 times a year.
- If you downloaded the app on your own, you can try My media for 7 days, once per TV. Reinstalling the app does not give another trial.
- The TV keeps a proof of the license that is valid for 30 days. If our server goes down, nobody stops watching while the proof is valid.
- Without a license, your playlist stays stored and locked on the TV, never deleted. MetroMedia Free keeps working.
- Nothing is sold inside the app. You buy on our website, through the QR code shown on the TV. The price is shown before any payment.
- The license does not renew or charge you again on its own. To renew, you add a new license on top, and the days you had left are added.
7. If you are a provider’s customer
If a provider gave you MetroMedia, the provider pays for your TV’s license. What you pay the provider and what it offers is between the two of you; MetroMedia is not part of that arrangement.
The provider can change how the app looks (logo, name and colors), send messages to your TV, announce maintenance, give a trial and take the license back. It does not change how the app works. It sees your playlist username, but never the password. The TV tells you this before you confirm the provider. What it can see is in the Privacy policy.
8. Intellectual property
The app, the MetroMedia brand, the logo and the interface design are ours. You get a personal license, which is not exclusive, cannot be passed to someone else and can be revoked, to use the app under these terms.
The open-source software we use follows its own licenses, listed in Licenses and credits.
9. Court orders
We comply with valid court orders. To do so, a person at MetroMedia can block a TV or suspend a partner, always by hand and with the reason recorded.
10. Availability
The app is built to keep playing your media even if one of our services goes down. Still, it is provided as is: we do not guarantee that third-party media works, stays online or has good quality.
11. Limitation of liability
As far as the law allows, MetroMedia is not liable for damage caused by the media you add, by third-party services being offline or by use of the app against these terms. Nothing here removes rights guaranteed by consumer protection law.
12. Suspension and termination
We may suspend or end the access of anyone who breaks these terms, especially the Acceptable use policy. You can stop using the app and ask for your data to be deleted at any time.
13. Changes to these terms
Important changes are announced in the app 30 days in advance. The version date is shown at the top of this page.
14. Law and contact
These terms follow Brazilian law. Consumers may use the courts of the city where they live.
Questions: juridico@metromediatv.com.