What it unlocks
The license unlocks My media: your playlist with posters, synopses, cast, trailers, a guide and profiles, with no ads at all. MetroMedia Free does not need a license.
The 7-day trial
The first time My media opens, the TV offers 7 days free, no card needed. There is one trial per TV.
How much it costs
The license lasts one year per TV: US$ 25 in the US and R$ 35 in Brazil. In other countries, the price shows up on the TV itself when there is one.
Renewing before it ends adds the days you had left.
Moving to another TV
The license is tied to the device, so reinstalling the app does not lose it. If you change TVs, move the license to the new one in Settings → License → Switch TVs, up to 3 times a year.
When it expires
The TV lets you know 30 and 7 days before. After it expires, My media stays locked until you renew, and your playlists, profiles and My List stay saved.
A license from a provider is managed by the provider: renewal, moving to another TV and support.
Contact support
Send an email with your TV ID (Settings → License). With it, we know which TV and app version it is without asking for any of your data.